Fjord Line sailings to be bookable through Visit Norway

March 2011

Fjord Line will be one of the first Norwegian ferry operator to connect to the Norwegian Ministry of Trades travel portal, Visit Norway, using the CarRes interface.

Thanks to the existing interface that the reservation system from Carus already has to the Citybreak destination booking platform, Fjord Line will be able to market and sell their ferry services through the Visit Norway web site. “This is one of the big advantages by using a truly standardized booking system that already has many interfaces available”, says Linda Selle, IT Manager at Fjord Line.

When the Norwegian Ministry of Trade and Industry decided to enhance the official travel guide to Norway on with booking facilities, Fjord Line will be among the first ferry companies to be represented. Implementation of this integration has been easy due to the fact that they are the only Norwegian operator with a system that already had the technical infrastructure ready to implement such an integration.

The booking platform Citybreak from Visit Technology will be used for dynamic packaging of all types of travel products in Norway to form a one-stop-shop for your northern holiday. You will be able to book Fjord Line’s ferry services, and later other Norwegian ferry operators, in combination with accommodation and other holiday elements using this destination platform.

Other ferry operators in Denmark, Sweden and Finland using CarRes are already integrated to destination booking platforms using Citybreak. CarRes is a ferry reservation solution provided by the Finnish IT provider Carus PBS. Citybreak is provided by the Swedish travel IT provider Visit Technology Group.

About Fjord Line

Fjord Line operates two ferries, the RoPax Bergensfjord and the fast ferry Fjord Cat, on the two routes connecting Bergen, Stavanger and Kristiansand in Norway with Hirtshals in Denmark.

About Carus PBS

Carus Professional Business Solutions are focused on the passenger shipping industry providing advanced reservations and departure control solutions that are constantly evolving to meet the ever changing operational demands of our clients.

The Carus PBS system, CarRes, is a tried and tested solution that provides the 24/7 reliability required by mission critical applications, especially when delivered as a Managed Service out of our computer centres in Europe and USA.

CarRes is a Commercial off-the-shelf (COTS) application designed for call-centre and web sales as well as port operations. In addition to the core functions for booking and check-in Carus PBS provides both the hardware and software for automated check-in and boarding, routines for Customer Relationship Management and Business Intelligence (BI) as well as multiple standard interfaces utilizing web services, SOAP / XML and Unicorn.

For over a decade Carus PBS has been serving a growing client base which includes operators in the Baltic, Europe, the United States, Australia and Africa. Carus PBS clients cover every aspect of the ferry industry and operate virtually every type of vessel proving the versatility and flexibility of CarRes.

For more information please contact:

Carus PBS Ab Ltd – Anders Rundberg, CEO