Ven-Trafiken chooses Carus

April 2011

Yet another island ferry operator has chosen Carus as supplier for their booking and ticketing systems. After a thorough evaluation, Ven-Trafiken concluded that Carus offered the best solution in terms of skills, experience, cost and quality.

Ven-Trafiken is going through a major business upgrade which includes a new ferry, a new terminal in Landskrona and the renewal and modernization of their systems. Carus will deliver its CarRes reservation system for booking and ticketing which will include systems to enable ticket sales and control even on board the ferries. Carus will also deliver ticket kiosks both for indoor and outdoor use.

Ven-Trafiken issued a public tender and conducted a thorough evaluation of the offers presented by the ticketing and reservation system providers in the market in which they compared functionality, skills and experience as well as the proposed implementation processes presented by the companies against the total cost of installation and ongoing maintenance of the system for booking, ticketing and automation. In this evaluation Carus received the highest score and thereby won the contract.

Magnus Anderson, CEO of Ven-Trafiken says: “A long tradition in the ferry industry and extensive experience in island ferry operations makes us confident in the performance of Carus. Our assessment that Carus is the right supplier for us has also been further confirmed by the experiences we have exchanged with other ferry operators using the CarRes system.”

“Since Ven-Trafiken will take the system into service after this year’s peak season, the total project elapsed time for installation and implementation will be much longer than we are used to, although the active work will be concentrated to an intensive five week period right after Ven-Trafiken’s peak season,” says Carus CEO Anders Rundberg.

About Ven-Trafiken

Ven-Trafiken AB operates year around ferry traffic to the island of Ven, which is in the Öresund Sound between Denmark and Sweden. The services are performed on behalf of the city of Landskrona and the regional public transport operator, Skånetrafiken, as well as on a commercial basis. The route is maintained by two car ferries and one passenger ferry, which can also be chartered for private tours in Öresund or for events.

A new passenger terminal is being built in Landskrona, which is planned to be ready during autumn 2011. Further, a new car ferry is being built in Denmark with an expected delivery during 2012. Ven-Trafiken also has advanced plans to acquire the ferry operation between Copenhagen and Ven which is serviced during the summer season by a single passenger ferry.

About Carus PBS

Carus Professional Business Solutions are focused on the passenger shipping industry providing advanced reservations and departure control solutions that are constantly evolving to meet the ever changing operational demands of our clients.

The Carus PBS system, CarRes, is a tried and tested solution that provides the 24/7 reliability required by mission critical applications, especially when delivered as a Managed Service out of our computer centres in Europe and USA.

CarRes is a Commercial off-the-shelf (COTS) application designed for call-centre and web sales as well as port operations. In addition to the core functions for booking and check-in Carus PBS provides both the hardware and software for automated check-in and boarding, routines for Customer Relationship Management and Business Intelligence (BI) as well as multiple standard interfaces utilizing web services, SOAP / XML and Unicorn.

For over a decade Carus PBS has been serving a growing client base which includes operators in the Baltic, Europe, the United States, Australia and Africa. Carus PBS clients cover every aspect of the ferry industry and operate virtually every type of vessel proving the versatility and flexibility of CarRes.

Published in April 2011

For more information please contact:
Carus PBS Ab Ltd – Anders Rundberg, CEO

Ven-Trafiken AB – Magnus Anderson, Verkställande Direktör